Hybrid Customer Experience Specialist

Lovesac Company; Columbus (OH); Hybrid; USD 30,830 - 34,522; Full time

Benefits offered by this job

Paid Time Off

401K Matching Contribution

Associate Discounts

Job summary

Lovesac Company in Columbus, OH is looking for a Customer Experience Associate. This role involves engaging with customers in-store and remotely to drive sales and satisfaction while working a hybrid schedule. Candidates should have strong communication skills and a commitment to customer service.

The ideal candidate will have a High School Diploma, 2 years of customer service experience, and be able to meet sales targets. Benefits include health coverage, paid time off, and more.

Qualifications

• Minimum of 2 years of related customer service experience in a call center environment required.
• Retail experience preferred.
• Must have a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Engage with customers to promote and sell products/services.
• Provide excellent customer service by responding to inquiries promptly.
• Meet or exceed sales targets by understanding customer needs.

Skills

Customer relationship management

Sales skills

Bilingual/multilingual skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

CRM software

Job description

Lovesac Company in Columbus, OH is looking for a Customer Experience Associate. This role involves engaging with customers in-store and remotely to drive sales and satisfaction while working a hybrid schedule. Candidates should have strong communication skills and a commitment to customer service.

The ideal candidate will have a High School Diploma, 2 years of customer service experience, and be able to meet sales targets. Benefits include health coverage, paid time off, and more.