Hybrid Customer Experience & Orders Specialist

RiseMe; Uxbridge (MA); Hybrid; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k matching

Paid Time Off

Holidays

Disability Insurance

Parental leave

Tuition reimbursement

Flexible schedules

Job summary

Lenze Americas is seeking a Customer Service Specialist in Uxbridge, MA. You will respond to customer inquiries by phone and email, provide product information, process quotes and orders, track shipments, and document all interactions in the CRM system to ensure consistency and quality service.

Ideal candidates are customer-focused, organized, and able to work with cross-functional teams. The role offers a hybrid schedule (4 days in office, 1 remote) and compensation tailored to experience.

Job description

Lenze Americas is seeking a Customer Service Specialist in Uxbridge, MA. You will respond to customer inquiries by phone and email, provide product information, process quotes and orders, track shipments, and document all interactions in the CRM system to ensure consistency and quality service.

Ideal candidates are customer-focused, organized, and able to work with cross-functional teams. The role offers a hybrid schedule (4 days in office, 1 remote) and compensation tailored to experience.