Hybrid Customer Analyst - Defense Analytics

rollsroyce; Indianapolis (IN); Hybrid; USD 84,000 - 137,000; Full time

Benefits offered by this job

Discretionary bonus plan

Health, dental, vision insurance

401(k) retirement savings with company

Tuition reimbursement

Job summary

Rolls-Royce is seeking a Customer Analyst in Indianapolis, IN, with a hybrid work pattern (3 days onsite on average or work from home). You will support defense customer analytics, forecasting, and strategic analyses to back OE and Aftermarket programs.

Responsibilities include maintaining data integrity, driving order intake, and contributing to strategic business cases. Strong analytical skills and collaboration across teams are essential.

Qualifications

• Associate degree with 4+ years of experience in the defense and aerospace industry, analytics, or program management.
• Bachelor's degree with 2+ years of experience in the defense and aerospace industry, analytics, or program management.
• Master's degree, or JD/PhD.
• 6+ years of experience in lieu of a degree.

Responsibilities

• Support planning, monitoring, and control of the customer analytics projects to achieve the project objectives.
• Maintain 'one source of truth' of critical assumptions across forecasting deliverables to ensure integration with other critical planning activities.
• Analyze customer operations, government funding, the defense marketplace, and Rolls-Royce internal data to provide inputs to strategic business case analyses and optimize investment to maximize return.
• Analyze complex data sets, identify trends, develop data-driven insights and translate into actual recommendations.
• Contribute and support implementation of the strategy to increase our unparalleled customer understanding.
• Create, analyze and drive order intake activities for selected programs.
• Ensure data integrity to drive the organization.
• SIOP lead for CABO implementation.

Education

Associate degree with 4+ years experience in defense/aerospace analytics or program management

Bachelor's degree with 2+ years experience in defense/aerospace analytics or program management

Master's degree

JD/PhD

6+ years experience in lieu of a degree

Job description

Rolls-Royce is seeking a Customer Analyst in Indianapolis, IN, with a hybrid work pattern (3 days onsite on average or work from home). You will support defense customer analytics, forecasting, and strategic analyses to back OE and Aftermarket programs.

Responsibilities include maintaining data integrity, driving order intake, and contributing to strategic business cases. Strong analytical skills and collaboration across teams are essential.