Customer Delivery Lead - Defense Logistics (Hybrid/Indy)

Rolls-Royce Corporation; Indianapolis (IN); Híbrido; USD 84.000 - 137.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Descripción de la vacante

Rolls-Royce Corporation in Indianapolis, IN is seeking a Customer Delivery Lead for the US Customer Delivery Team to manage aftermarket support for Defense engines. The role focuses on delivering to plans for growth in aftermarket service parts with strong interaction across procurement, supply chain, and contracts.

You will oversee order flow, contract compliance, and performance metrics while coordinating with partners to ensure timely delivery and issue resolution.

Formación

• Associate’s degree with 4+ years in parts logistics
• Bachelor’s degree with 2+ years in parts logistics
• Master’s degree or higher preferred; PhD acceptable
• In lieu of a degree, 6+ years of experience in parts logistics
• Strong competency in Microsoft Office products, Excel and Word
• US Citizenship required to be considered for this opportunity

Responsabilidades

• Act as primary Rolls-Royce interface to the customer’s purchasing group
• Provide end-to-end customer service from order to delivery of parts/services
• Advocate for the internal customer and resolve material availability issues
• Manage open orders and escalate shortages with supply chain managers
• Coordinate with DCMA, 3PL, and SOWs for timely aftermarket action
• Review contract compliance and report key supply metrics

Conocimientos

Data analysis

Problem solving

Communication

Educación

Associate’s degree in logistics

Bachelor’s degree in logistics or related field

Master’s degree

PhD

Herramientas

SAP

Microsoft Excel

Microsoft Word

Descripción del empleo

Rolls-Royce Corporation in Indianapolis, IN is seeking a Customer Delivery Lead for the US Customer Delivery Team to manage aftermarket support for Defense engines. The role focuses on delivering to plans for growth in aftermarket service parts with strong interaction across procurement, supply chain, and contracts.

You will oversee order flow, contract compliance, and performance metrics while coordinating with partners to ensure timely delivery and issue resolution.