Hybrid Credit Access Coach & Program Lead

Civic Works, Inc.; Baltimore (MD); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Civic Works in Baltimore is seeking a Credit Access Project Manager to support workforce development participants through one-on-one coaching and group workshops. You will help clients strengthen credit, manage debt, and pursue credit-builder and auto loan options, sharing best practices to improve financial stability.

This full-time, hybrid role collaborates with staff, partner organizations, and a CDFI to deliver workshops, coordinate lending, and document program outcomes for continuous

Qualifications

• Two years of experience providing financial coaching or workforce development support.
• Experience creating and documenting policies, procedures, or leading process improvement initiatives.
• Strong budgeting, credit, debt management and personal finance knowledge.

Responsibilities

• Provide one-on-one coaching on budgeting, savings, credit building, debt management and financial planning.
• Develop individualized financial action plans tied to employment and long-term stability goals.
• Coordinate with partner CDFI to support loan processes and deliver workshops.
• Build relationships with banks and community partners to expand access to safe financial products.
• Produce impact documentation and facilitate program-related workshops.

Skills

Budgeting

Credit building

Coaching

Group facilitation

Communication

Salesforce

Education

Two years experience in financial coaching

Project management experience

CNM Financial Coach Certification (preferred)

Tools

Salesforce

Job description

Civic Works in Baltimore is seeking a Credit Access Project Manager to support workforce development participants through one-on-one coaching and group workshops. You will help clients strengthen credit, manage debt, and pursue credit-builder and auto loan options, sharing best practices to improve financial stability.

This full-time, hybrid role collaborates with staff, partner organizations, and a CDFI to deliver workshops, coordinate lending, and document program outcomes for continuous