Hybrid Creative Director: Brand, Design & Experience

Rewardsnetwork; Chicago (IL); Hybrid; USD 140,000 - 160,000; Full time

Benefits offered by this job

Annual bonus program

PTO & holidays

Dining reimbursement

401(k) plan

Job summary

Rewards Network is seeking an In-House Creative Director to lead an internal team of designers and external content teams. You will ensure differentiated, sophisticated brand experiences across marketing, product, service, digital and physical spaces, supporting nearly 20 white-label programs.

You will guide cross-functional teams to maintain brand integrity, scale design systems, and translate complex value propositions into compelling narratives for restaurants, loyalty partners, and investors.

Qualifications

• Bachelor's degree in art, design, marketing, business.
• 6+ years of experience in creative, marketing, or design.
• Demonstrated experience leading a portfolio of multiple concurrent programs.

Responsibilities

• Brand Stewardship: evolve and protect the visual identity and design standards across assets.
• Experiential & spatial direction: translate brand pillars into physical touchpoints.
• Campaign execution: support multi-channel marketing campaigns from concept to execution.
• Product & brand storytelling: create visuals for restaurant offers across customer segments and partners.
• Translate new product features and AI innovations into clear creative narratives.
• Design system & brand governance: maintain design systems and guidelines across functions.
• Interactive & digital craft leadership: direct cutting-edge digital experiences and promotions.
• Creative operations: manage workflows, tooling, and resources (e.g., Figma, Adobe CC, AI pipelines).
• Cross-functional collaboration: work with Marketing, Product, Partnerships, Engineering, Service.
• Content production: oversee photography, videography, campaigns for all channels.
• Team cultivation & mentorship: lead designers and copywriters with a high-performance culture.
• Company values: embody openness, customer focus, integrity and ownership.

Skills

Brand identity governance

Creative leadership

Cross-functional collaboration

Storytelling & narrative design

Education

Bachelor's degree in art, design, marketing, business

6+ years experience in creative/marketing/design

Tools

Figma

Adobe CC

PowerPoint

AI tools

Job description

Rewards Network is seeking an In-House Creative Director to lead an internal team of designers and external content teams. You will ensure differentiated, sophisticated brand experiences across marketing, product, service, digital and physical spaces, supporting nearly 20 white-label programs.

You will guide cross-functional teams to maintain brand integrity, scale design systems, and translate complex value propositions into compelling narratives for restaurants, loyalty partners, and investors.