Creative Director, Brand & Experience — Hybrid

Rewards Network; Chicago, Northern (IL, KY); Hybrid; USD 140,000 - 160,000; Full time

Benefits offered by this job

Base compensation $140,000-$160,000

Annual bonus program 15% target

Paid Time Off & holidays

401(k) with company match

Medical plans: PPO or HDHP

Dental plan

Vision plan

Flexible Spending Accounts & commuter

Life insurance

Hybrid Chicago office

Job summary

Rewards Network in Chicago is seeking an In-House Creative Director to lead an internal design team and external content partners. You will protect and evolve the brand, drive multi-channel campaigns, and ensure distinctive brand experiences across marketing, product, and spaces.

You will shepherd design systems, guide storytelling, and oversee creative operations while collaborating with Marketing, Product, Partnerships, and Engineering.

Qualifications

• Bachelor’s degree in art, design, marketing, business, or related field.
• 6+ years of experience in creative, marketing, or design with leadership experience.
• Experience leading a portfolio of concurrent programs from inception to launch.
• Experience with creative tools, systems and technologies.
• Experience presenting program status to executives and senior leaders.

Responsibilities

• Brand Stewardship: evolve and protect visual identity, tone, and design standards across assets.
• Experiential & spatial direction: translate brand pillars into physical touchpoints.
• Campaign execution: support multi-channel campaigns from concept to execution.
• Product & brand storytelling: create visuals for restaurant offers across segments.
• Translate new features and AI innovations into clear creative narratives.
• Design system & brand governance: scale and maintain design systems and guidelines.
• Interactive & digital craft leadership: direct immersive web experiences and videos.
• Creative operations & scaling: optimize workflows and allocate resources.
• Cross-functional collaboration across marketing, product, partnerships, engineering.
• Content production: oversee photography, videography and campaigns.
• Team cultivation & mentorship: lead designers and copywriters.
• Company values: embody openness, integrity, customer focus, ownership, trust.

Skills

Brand governance

Team leadership

Stakeholder communication

Multichannel experience

AI tools

Education

Bachelor’s degree in art, design, marketing, business, or related field

Tools

Figma

Adobe CC

PowerPoint

AI tools

Job description

Rewards Network in Chicago is seeking an In-House Creative Director to lead an internal design team and external content partners. You will protect and evolve the brand, drive multi-channel campaigns, and ensure distinctive brand experiences across marketing, product, and spaces.

You will shepherd design systems, guide storytelling, and oversee creative operations while collaborating with Marketing, Product, Partnerships, and Engineering.