Hybrid Consumer Loan Resolution Specialist

WesBanco; Wheeling (WV); Hybrid; USD 45,000 - 65,000; Full time

Job summary

WesBanco is seeking a dedicated collections manager to handle day-to-day collections on credit lines and loans. This hybrid position involves managing delinquent accounts while ensuring compliance with bank regulations and policies. Responsibilities include initiating collections calls, negotiating payment arrangements, and maintaining accurate records of collection activities.

The ideal candidate has strong communication and organizational skills and a high school diploma or GED.

Qualifications

• Proficient in bank's policies, procedures, and compliance training.
• Ability to conduct skip tracing for locating customers.
• Experience in negotiating payment arrangements with borrowers.

Responsibilities

• Manage collections of credit lines and personal loans.
• Initiate and receive calls regarding delinquent accounts.
• Prepare documentation for modifications and evaluations.

Skills

Effective written and oral communication skills

Organizational skills

Detail-oriented work

Research problem situations

Interpersonal relations

Education

High school diploma or GED

Job description

WesBanco is seeking a dedicated collections manager to handle day-to-day collections on credit lines and loans. This hybrid position involves managing delinquent accounts while ensuring compliance with bank regulations and policies. Responsibilities include initiating collections calls, negotiating payment arrangements, and maintaining accurate records of collection activities.

The ideal candidate has strong communication and organizational skills and a high school diploma or GED.