Hybrid Community Connection Navigator for Families

Children’s Home & Aid; Des Plaines (IL); Hybrid; USD 35,817 - 39,950; Full time

Benefits offered by this job

Medical/Dental/Vision

PTO + holidays

401(k) match

Job summary

Children’s Home & Aid is seeking a Community Connection Services Navigator in Des Plaines, IL. The role collaborates across programs to support families identified by DCFS, delivering timely in‑home assessments and creating action plans to meet safety and wellbeing goals.

The position includes in‑person meetings, case management, and coordination with community partners. A Bachelor’s in Social Work or related field is required, with CERAP/CANS certifications within 90 days and a valid driver’s

Qualifications

• Bachelor’s Degree in Social Work or a closely related field required.
• CERAP and CANS OR must obtain these certifications within ninety (90) days of employment.
• Experience providing collaborative, strength‑based services to kids and families preferred.
• Ability to attend in‑person meetings and events as needed required.
• Valid driver’s license, insurance, and a reliable vehicle required.

Responsibilities

• Conduct timely in‑person assessments with assigned families within 48 hours to evaluate safety concerns and identify immediate needs.
• Develop individualized action plans within 30 days, outlining specific steps families will take and the support required to connect with available community resources.
• Deliver comprehensive case management services, including thorough needs assessments, strategic service planning, coordination of care, resource referrals, progress monitoring, and recommendations for ongoing support as needed.
• Collaborate with external agencies and community partners by attending meetings and coordinating services to ensure a holistic approach to meeting family’s needs.
• Evaluate family circumstances and functioning to provide tailored support that aligns with each family’s self‑identified goals, adjusting action plans as necessary to reflect changing needs.
• Create and implement aftercare service plans in partnership with families, ensuring that all recommended services and supports are in place prior to discharge to promote long‑term stability and success.

Skills

CERAP

CANS

In-person assessments

Bilingual (English/Spanish)

Education

Bachelor’s Degree in Social Work or related field

Job description

Children’s Home & Aid is seeking a Community Connection Services Navigator in Des Plaines, IL. The role collaborates across programs to support families identified by DCFS, delivering timely in‑home assessments and creating action plans to meet safety and wellbeing goals.

The position includes in‑person meetings, case management, and coordination with community partners. A Bachelor’s in Social Work or related field is required, with CERAP/CANS certifications within 90 days and a valid driver’s