Hybrid Commercial Lines Client Manager

The Jonus Group; Myrtle Beach (SC); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Professional development

Job summary

The Jonus Group is seeking a dedicated Client Manager to join a team in a hybrid capacity, three days in-office and two days remotely. The Client Manager will oversee the workflow for assigned books of business, handling all lines of commercial insurance, and serve as the primary contact for clients.

This role requires a proactive professional with a strong background in commercial insurance and a commitment to delivering exceptional service.

Qualifications

• Minimum of 3 years of experience in commercial lines insurance.
• Active Arizona Property/Casualty license (or ability to transfer an existing license).
• Strong written and verbal communication skills.
• Exceptional time management and organizational abilities.

Responsibilities

• Serve as the main point of contact for clients, addressing general inquiries, providing guidance on coverage changes, and educating clients on exclusions and exposures.
• Prepare binders prior to policy expiration dates and resolve accounting discrepancies.
• Maintain effective communication and collaboration with internal teams (Sales Executives, Marketing, Claims, Accounting, etc.) and external parties (clients and insurance carriers).
• Plan, prioritize, and manage day-to-day workload, ensuring timely completion of new business, renewals, and service responsibilities.
• Develop and coordinate marketing strategies for new and renewal business.
• Review and update applications and general information in the agency management system.
• Oversee audits, cancellation notices, endorsements, certificates, and policy checking.
• Conduct all activities in compliance with established policies and procedures.
• Occasionally attend client meetings on or off-site.
• Perform other duties as assigned.

Skills

Commercial insurance

Time management

Communication

Client relationships

Independence

MS Office

Job description

The Jonus Group is seeking a dedicated Client Manager to join a team in a hybrid capacity, three days in-office and two days remotely. The Client Manager will oversee the workflow for assigned books of business, handling all lines of commercial insurance, and serve as the primary contact for clients.

This role requires a proactive professional with a strong background in commercial insurance and a commitment to delivering exceptional service.