Hybrid Commercial Lines Account Manager - Growth & Commissions

Alera Group, Inc.; Worcester (MA); Hybrid; USD 55,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, life and disability

401k

Paid time off

Job summary

Kaplansky Insurance, an Alera Group Company, is seeking a Commercial Lines Property & Casualty Account Manager to join our Worcester, MA team. The role involves servicing endorsements, renewals, certificates, billing, and claims support, with growth driven through quoting and cross-sell.

Qualified candidates have 3+ years of Commercial Lines P&C account management, MA P&C license, and strong knowledge of coverages.

Qualifications

• 3+ years Commercial Lines P&C account management experience.
• Valid Massachusetts P&C License.
• Strong knowledge of commercial coverages and underwriting requirements.
• Applied Epic strongly preferred; familiar with rating tools and Microsoft Office.
• Strong communication and problem-solving; organized and deadline-driven.
• Able to step in with minimal ramp-up; dependable and team-oriented.

Responsibilities

• Service and advise Commercial Lines clients with endorsements, renewals, certificates, billing, and claims support.
• Drive growth through quoting, new business support, account rounding, and cross-sell (base plus commissions).
• Assess risk exposures and recommend coverage changes; communicate options to support retention.
• Manage workflows in Applied Epic with documentation and E&O prevention practices.
• Partner with carriers/underwriters to obtain quotes, submit documentation, and resolve requests quickly.

Skills

Commercial Lines knowledge

Account management

Communication skills

Organizational skills

Tools

Applied Epic

Rating tools

Microsoft Office

Job description

Kaplansky Insurance, an Alera Group Company, is seeking a Commercial Lines Property & Casualty Account Manager to join our Worcester, MA team. The role involves servicing endorsements, renewals, certificates, billing, and claims support, with growth driven through quoting and cross-sell.

Qualified candidates have 3+ years of Commercial Lines P&C account management, MA P&C license, and strong knowledge of coverages.