Hybrid Commercial Lines Account Associate

Insurance Office of America; San Jose (CA); Híbrido; USD 70 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company-paid health insurance

401(k) with employer match

Paid holidays

Career growth opportunities

Supportive culture

Resumo da oferta

Insurance Office of America in Pleasanton, CA is seeking an Account Manager Associate - Commercial Lines to provide administrative and customer service support to the account team, ensuring quality standards and timely processing. You will work with minimal direction from senior staff, handle policy administration, renewals, billing, and coverage analysis, while protecting the firm from liability.

IOA offers competitive pay, company-paid health insurance, 401(k) with match, and growth

Qualificações

• 7+ years of customer service experience in the insurance industry.
• Strong communication and problem-solving skills.
• Licenses: active property & casualty licensing required.
• Proficiency with MS Office and agency management systems.

Responsabilidades

• Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts.
• Independently resolve moderately complex customer service problems and manage smaller-sized accounts or those with less complexity.
• Maintain policy expirations and renewals; review contracts to ensure proper coverages.

Conhecimentos

Customer service

Communication

Problem solving

Teamwork

Formação académica

High School Diploma

Ferramentas

MS Office

Descrição da oferta de emprego

Insurance Office of America in Pleasanton, CA is seeking an Account Manager Associate - Commercial Lines to provide administrative and customer service support to the account team, ensuring quality standards and timely processing. You will work with minimal direction from senior staff, handle policy administration, renewals, billing, and coverage analysis, while protecting the firm from liability.

IOA offers competitive pay, company-paid health insurance, 401(k) with match, and growth