Commercial Lines Account Manager — Hybrid/Remote CA

Insurance Office Of America; California; Hybride; USD 80 000 - 105 000; Plein temps

Avantages offerts par ce poste

Health insurance

401K with match

Paid holidays and vacation

Career growth

Résumé du poste

Insurance Office of America (IOA) seeks an Account Manager for Commercial Lines to manage a defined book, retain clients, and support new business. The role involves coordinating service requests, policy administration, billing, claims support, and ensuring accuracy across systems. Hybrid in California with on-site needs as required by business.

You will work with a team to maintain service excellence, monitor renewals, and deliver proactive risk management guidance while upholding IOA values.

Qualifications

• 3–5 years of account management experience or 5+ years in insurance industry.
• Active property & casualty (P&C) license required.
• Strong analytical, problem-solving, and communication skills.

Responsabilités

• Manage an assigned book of business, ensuring retention and supporting growth.
• Coordinate day-to-day administrative and customer service tasks; resolve complex issues.
• Maintain policy expirations, renewals, and data accuracy across agency systems.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.

Connaissances

Account management

Insurance knowledge

Customer service

Communication

MS Office

Formation

P&C license

High School Diploma or equivalent

CIC or equivalent preferred

Outils

MS Office

Description du poste

Insurance Office of America (IOA) seeks an Account Manager for Commercial Lines to manage a defined book, retain clients, and support new business. The role involves coordinating service requests, policy administration, billing, claims support, and ensuring accuracy across systems. Hybrid in California with on-site needs as required by business.

You will work with a team to maintain service excellence, monitor renewals, and deliver proactive risk management guidance while upholding IOA values.