Hybrid Commercial CI Specialist – Lean & Cost-to-Serve

electrolux; Charlotte (NC); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Discounts on Electrolux products

Family-friendly benefits

Insurance policy plan

Extensive learning opportunities

Job summary

Electrolux, based in Charlotte, NC, seeks a Continuous Improvement Specialist for its North America Commercial Operations. This hybrid role partners with Sales, Customer Service, Supply Chain, Operations and Finance to optimize cost-to-serve and drive measurable improvements.

The ideal candidate brings 4+ years in CI, strong analytical skills, and Lean/Six Sigma expertise to reduce waste and improve performance across the business. Occasional travel is required.

Qualifications

• Bachelor's degree required or equivalent.
• 4+ years in continuous improvement, commercial/operations, supply chain, or related field with leading process-improvement initiatives.
• Lean methodologies knowledge; Six Sigma Green Belt preferred.
• Strong analytical skills with advanced Excel; SAP and/or IBP experience preferred.
• Understanding of commercial operations, sales operations, supply chain, S&OP, and cost-to-serve concepts
• Ability to travel domestically up to 10%.

Responsibilities

• Lead Cost to Serve optimization and continuous improvement initiatives across the North America commercial organization.
• Analyze operational and financial data to identify improvement opportunities, establish performance baselines, and measure business impact.
• Drive projects focused on reducing returns, transportation damages, obsolescence, scrap, and other avoidable costs.
• Improve order fulfillment performance, delivery reliability, customer compliance, and overall commercial operations effectiveness.
• Facilitate process mapping, root cause analysis, and implementation of sustainable process improvements using Lean methodologies.
• Develop, track, and report KPIs to measure project performance, operational improvements, and cost savings.
• Prepare and present business cases, project updates, and recommendations to leadership.
• Support the adoption of continuous improvement practices and operational excellence capabilities across the commercial organization.

Skills

Lean methodologies

Advanced Excel

Stakeholder influence

Project leadership

Education

Bachelor's degree

Tools

SAP

IBP

Job description

Electrolux, based in Charlotte, NC, seeks a Continuous Improvement Specialist for its North America Commercial Operations. This hybrid role partners with Sales, Customer Service, Supply Chain, Operations and Finance to optimize cost-to-serve and drive measurable improvements.

The ideal candidate brings 4+ years in CI, strong analytical skills, and Lean/Six Sigma expertise to reduce waste and improve performance across the business. Occasional travel is required.