Continuous Improvement Lead, Commercial Operations

Electrolux Group; Charlotte (NC); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Discounts on Electrolux products

Family-friendly benefits

Learning opportunities and career path

Job summary

Electrolux Group North America is seeking a Continuous Improvement Specialist, Commercial Operations, to drive Cost to Serve optimization across the North America commercial organization. You will partner with Sales, Customer Service, Supply Chain, Operations and Finance to identify opportunities, reduce costs, and improve performance using Lean methods.

The role requires strong analytical skills and the ability to influence stakeholders, with a bias for delivering measurable business results in

Qualifications

• 4+ years of experience in continuous improvement, commercial operations, business operations, supply chain, or a related field.
• Working knowledge of Lean methodologies; Six Sigma Green Belt certification preferred.
• Strong analytical skills with advanced proficiency in Microsoft Excel; SAP and/or IBP experience preferred.
• Knowledge of commercial operations, sales operations, supply chain, S&OP, and cost-to-serve concepts.
• Ability to travel domestically up to 10%.

Responsibilities

• Lead Cost to Serve optimization and continuous improvement initiatives across the North America commercial organization.
• Analyze operational and financial data to identify improvement opportunities, establish performance baselines, and measure business impact.
• Drive projects focused on reducing returns, transportation damages, obsolescence, scrap, and other avoidable costs.
• Improve order fulfillment performance, delivery reliability, customer compliance, and overall commercial operations effectiveness.
• Facilitate process mapping, root cause analysis, and implementation of sustainable process improvements using Lean methodologies.
• Develop, track, and report KPIs to measure project performance, operational improvements, and cost savings.
• Prepare and present business cases, project updates, and recommendations to leadership.
• Support the adoption of continuous improvement practices and operational excellence capabilities across the commercial organization.

Skills

Lean methodologies

Advanced Excel

Data analysis

Cross-functional collaboration

Process improvement leadership

Education

Bachelor's degree

Tools

SAP

IBP

Job description

Electrolux Group North America is seeking a Continuous Improvement Specialist, Commercial Operations, to drive Cost to Serve optimization across the North America commercial organization. You will partner with Sales, Customer Service, Supply Chain, Operations and Finance to identify opportunities, reduce costs, and improve performance using Lean methods.

The role requires strong analytical skills and the ability to influence stakeholders, with a bias for delivering measurable business results in