Hybrid Collections & Credit Analyst

Mansfield Energy Corp.; Gainesville (GA); Hybrid; USD 40,000 - 52,000; Full time

Job summary

Mansfield Oil Company in Gainesville, GA is seeking a Collections Specialist to minimize risk by resolving past due balances and monitoring credit holds. The role involves front-line collections, data analysis, and coordinating with Sales, Operations, and Dispatch to resolve issues.

The hybrid work environment becomes available after training, with 3 days in the office and 2 days remote. Strong Excel and MS Office skills and 1 year of B2B collections experience are required.

Qualifications

• High school diploma or equivalent required.
• One-year minimum B2B collections experience or related skills.
• Proficiency in Microsoft Office; Excel skills including VLOOKUPs and PivotTables.
• Strong written and verbal communication in English.

Responsibilities

• Own front-line collections, contacting customers regarding debit and credit balances beyond the due date.
• Transmit any documentation needed to resolve past due balances.
• Log all collection activity and relevant comments into the accounting system.
• Provide metrics reporting for balances 1 day past due and greater.
• Investigate historical data for resolution of over and short payments, disputed items, and unapplied payments, coordinating with internal departments as needed.
• Communicate with internal customers to investigate and resolve debit and credit balances.
• Communicate potential inability to fuel due to credit restrictions to Sales, Operations, and Dispatch.

Skills

Fluent in English

Strong analytical skills

Time management

Multi-tasking

Microsoft Office Suite

Excel (VLOOKUPs & PivotTables)

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Mansfield Oil Company in Gainesville, GA is seeking a Collections Specialist to minimize risk by resolving past due balances and monitoring credit holds. The role involves front-line collections, data analysis, and coordinating with Sales, Operations, and Dispatch to resolve issues.

The hybrid work environment becomes available after training, with 3 days in the office and 2 days remote. Strong Excel and MS Office skills and 1 year of B2B collections experience are required.