Hybrid Collections Account Representative

ARS; Georgia; Hybrid; USD 22,041 - 24,796; Full time

Benefits offered by this job

Monthly bonuses

Remote work option

Full benefits (Medical, Dental, Vision

Paid sick time

Paid vacation time

8 paid holidays

Job summary

ARS National Services Inc. is hiring a Hybrid Collections Account Representative to join our Houston area team. You will handle inbound and outbound calls, assess financial situations, and offer tailored payment solutions while maintaining compliance and quality standards.

The role starts with seven weeks onsite training, then shifts to a hybrid schedule. We offer competitive pay ($16–$18/hour), monthly bonuses, and full benefits.

Qualifications

• High school diploma or GED required.
• Strong communication and professional demeanor.
• Ability to analyze financial situations and propose solutions.
• Experience in collections, sales, or call centers is a plus.
• Proficiency with basic computer skills and internet.

Responsibilities

• Handle inbound/outbound calls with empathy and confidence.
• Negotiate payment plans and settlements.
• Maintain accurate records and collaborate with team leads.
• Uphold FDCPA compliance.
• Work on camera during shifts.

Skills

Communication

Negotiation

Empathy

Active listening

Basic math

Education

High School Diploma

Job description

Hybrid Collections Account Representative

Job Category: Call Center Operations

Requisition Number: HYBRI002158

• Posted : July 23, 2026
• Full-Time
• Hybrid
• Rate : $16 USD per hour

Locations

Showing 1 location

15810 Park Ten Pl
Houston, TX 77084, USA

Description

This is a hybrid position in the Houston, TX area, candidates MUST reside in the Houston area and be able to work from home.

Training starts August 17th, 2026!!!

This role will initially be in office for the first seven (7) weeks which will include four (4) weeks of training. The position will then transition to a Hybrid work schedule. | Full-Time | Competitive Pay + Monthly Bonuses

Hybrid | Full-Time | Competitive Pay + Monthly Bonuses

Join ARS National Services Inc. — where your hustle meets opportunity.

Why You Should Join Us

You're a confident communicator. A creative problem solver. A natural negotiator. At ARS, we give you the platform — and the tools — to shine.

We're on the lookout for driven, customer-focused professionals to help consumers navigate financial difficulties and find real solutions. Whether you're starting fresh or ready to bring your experience to a company who actually invests in your success, this is your moment.

What’s in It for You?

• $16-18 per hour depending on level of collections experience
• Hourly rate bump after training graduation
• Performance-based monthly bonus opportunities
• 100% Remote in Jacksonville – We supply the gear, you bring the energy
• 60%+ in Office in Houston and 40% Remote
• Full benefits (Medical, Dental, Vision, 401k)
• Paid Sick Time, Vacation Time, and8 paid holidays
• A team that supports, trains, and wants to see you succeed

What You’ll Do

• Handle inbound/outbound calls with empathy and confidence
• Analyze financial situations and offer tailored solutions
• Negotiate payment plans, settlements, and full repayments
• Stay sharp with quality and FDCPA compliance
• Keep accurate records and collaborate with team leads
• Engage with your team on camera during shifts

What You Bring to the Table

• High school diploma or GED
• Strong communication skills — assertive, clear, and professional
• Critical thinking + active listening = your superpowers
• Comfort with basic math (yes, you’ll be working with percentages!)
• Collections, sales, or call center experience? That’s a plus!
• Basic computer skills & reliable high-speed internet

Your Schedule

• Mon–Fri: 8AM–5PM or 9AM–6PM
• One evening per week: 10AM–7PM or 12PM–9PM
• One Saturday per month: 8AM–12PM or 9AM–1PM

This role will initially be an Onsite position in the Katy / Houston area, and will transition to a Hybrid role after the first seven (7) weeks of employment. However, you’ll still be an active, visible part of the team. During work hours, expect to be on camera and engaged — just like in the office (but better coffee and comfier clothes when working from home).

Let’s Make It Official

If you're ready to start a meaningful, rewarding career in a stable industry, we want to hear from you. Bring your drive. Bring your goals. We’ll bring the support.

DISCLAIMER

ARS is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on race, religious creed (which includes religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, and related conditions), gender, gender identity, gender expression, age, sexual orientation, military or veteran status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. All such discrimination is unlawful.

ARS National Services. Be MORE.

Qualifications

Education

Required

High School or better in General HS Diploma.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.