Hybrid Cloud & Infrastructure Engineer

LifeWorks; Westwood (MA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible benefits plan

Generous pension matching

Career growth opportunities

Job summary

TELUS Health is seeking a Cloud & Infrastructure Specialist to manage on-premise and cloud-based server infrastructure used for millions of plan members in the US and Canada. You will build, patch, and monitor environments, support deployments, and participate in disaster recovery planning.

You will collaborate with clients and internal teams, resolve incidents, and ensure secure, scalable operations with proactive problem solving and continuous learning in a supportive environment.

Qualifications

• Diploma in Computer Science or equivalent education/hands-on experience.
• 3–5 years of experience in infrastructure engineering, including ticketing systems.
• Strong proficiency with Windows and Linux operating systems.
• Solid skills in PowerShell and scripting languages.
• Proficiency with Microsoft Office suite.
• Excellent written and verbal communication skills.
• Strong server infrastructure management fundamentals.
• Customer service orientation to help people and teams succeed.
• Ability to think analytically, solve problems, manage priorities.
• Self-motivated and collaborative; quick learner excited about challenges.

Responsibilities

• Build, maintain, and optimize cloud and server infrastructure that supports millions of plan members.
• React to infrastructure alerts and resolve issues efficiently while maintaining SLA commitments.
• Perform server patching and OS upgrades, ensuring systems stay secure and up-to-date.
• Participate in disaster recovery planning and execution—keeping business continuity top-of-mind.
• Support software deployment activities and help teams get new solutions into production safely.
• Respond to requests from administration teams, clients, and internal users with technical guidance and solutions.

Skills

Windows

Linux

Communication

Analytical thinking

Multitasking

Team collaboration

Education

Diploma in Computer Science or equivalent education/hands-on experience

Tools

PowerShell

Microsoft Office

Job description

TELUS Health is seeking a Cloud & Infrastructure Specialist to manage on-premise and cloud-based server infrastructure used for millions of plan members in the US and Canada. You will build, patch, and monitor environments, support deployments, and participate in disaster recovery planning.

You will collaborate with clients and internal teams, resolve incidents, and ensure secure, scalable operations with proactive problem solving and continuous learning in a supportive environment.