Hybrid Clinical Systems Analyst - Process & Training Lead

Atrium Health; Charlotte (NC); Hybrid; USD 56,000 - 85,000; Full time

Benefits offered by this job

Health Benefits

Retirement Plans

Educational Assistance Program

Hybrid work arrangement

Job summary

Atrium Health in Charlotte, NC seeks a Business Process Analyst to map, measure, and improve clinical and business workflows for assigned applications. You will analyze requirements, develop test plans, and support successful software transitions and system utilization.

The role requires a Bachelor's in Business Management and a related Bachelor's in Computer Science, about five years of experience, and travel up to 25% to North Carolina and Georgia.

Qualifications

• Typically requires 5 years of experience in business process mapping, analysis, defining business and user requirements, acceptance testing and documentation with experience in the specific function/area supported.

Responsibilities

• Identifies, maps, measures, analyzes and improves clinical and business processes, moderate to complex problems and requirements for assigned application(s).
• Develops test plans, tests cases, and test scripts to validate performance of clinical/business functions.
• Facilitates clinical/business practice processes which result in successful software transitions and system utilization.
• Translates user requirements into functional design specifications and reviews with users to insure accuracy.
• Guides, advises and acts as a resource regarding processes and issue resolution.
• Develops and maintains process documentation including current workflows, requirements, functional specifications, installation instructions, product test procedures, user manuals, procedures and troubleshooting guidelines.
• Reviews data integrity and audits reports to proactively identify/resolve potential issues, and analyzes opportunities for system process improvements and/or product development.
• Develops end user training/education modules, and delivers training on system capabilities/functionalities as appropriate to the product or application, and related systems.

Skills

Project management

Analytical skills

Communication

Data analysis

Training / mentoring

Education

Bachelor's Degree in Business Management

Bachelor's Degree in Computer Science or related field

Tools

Microsoft Office Suite

Job description

Atrium Health in Charlotte, NC seeks a Business Process Analyst to map, measure, and improve clinical and business workflows for assigned applications. You will analyze requirements, develop test plans, and support successful software transitions and system utilization.

The role requires a Bachelor's in Business Management and a related Bachelor's in Computer Science, about five years of experience, and travel up to 25% to North Carolina and Georgia.