Hybrid Clinical Educator - North Territory

Inizio Engage; Fort Washington (Montgomery County); Hybrid; USD 109,000 - 202,000; Full time

Job summary

Inizio Engage is seeking a Hybrid Clinical Educator to support patients and caregivers navigating a rare disease injectable therapy. You will deliver disease state and product education and connect patients with available support services, in person, by phone, or virtually, with regular domestic travel.

You should have a US RN license, a bachelor’s degree, 5 years of related experience including rare disease patient support, and strong communication.

Qualifications

• Current US RN license.
• Bachelor’s degree from an accredited university.
• 5 years of related experience with patients in rare disease.
• 2+ years field-based experience in biopharmaceutical industry preferred.

Responsibilities

• Deliver disease state and product education to patients and caregivers.
• Educate account nurses and office staff about the Clinical Educator role.
• Serve as liaison to access teams to address patient needs.
• Contribute to cross-functional team and refine patient education strategies.
• Deliver approved education programs to patients, families, and caregivers.

Skills

RN License

Communication

Travel readiness

Patient care

Education

Bachelor’s degree

Job description

Inizio Engage has a long-standing partnership with a leading research-driven pharmaceutical company, across Commercial, Patient Solutions and Medical Affairs businesses.The Hybrid Clinical Educator plays an integral role within the Patient Services and Support organization, providing education and personalized support to patients and caregivers navigating treatment with a rare disease injectable therapy.In this field-based role, the Clinical Educator will use approved materials to provide disease-state and product education, reinforce treatment understanding, and connect patients and caregivers with available support services throughout their treatment journey. Engagement may take place in person, by phone, or virtually, with frequent domestic travel may be required and may fluctuate based on program needs.The ideal candidate brings a strong patient-first mindset, exceptional communication skills, and a values-driven approach grounded in integrity, empathy, and service.This is your opportunity to join Inizio Engage and represent a top pharmaceutical company!Why You’ll Love Working HereWe believe great people deserve great support—at work and beyond. That’s why we offer a rewards experience designed to help you thrive personally, professionally, and financially:Competitive pay that recognizes your experience, expertise, and impactComprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leaveCompany-paid holidays so you can rest, recharge, and focus on what matters mostRecognition programs, contests, and awards that celebrate your contributionsContinuous growth opportunities through learning, leadership development, and career advancement supportA collaborative culture where your ideas are valued and your work makes a differenceWe’re also proud to be recognized for creating an exceptional employee experience:Best Place to Work in BioPharma — 2022, 2023, 2025Certified Great Place to Work — 2021, 2023, 2025, 2026Learn more: https://www.greatplacetowork.com/certified-company/7003732What will you be doing?Deliver disease state and product education regarding client brands and their approved indication(s) using approved training/education materials to support and empower patients/caregivers as they navigate the treatment journeyEducate account nurses and office staff, when requested, on the role and service model of the Clinical Educator to support patients (coordinated with other field-based representatives)Serve as a liaison to access teams and partners to address patient specific needsContributes to and engages with cross-functional team in a highly integrated wayDemonstrates commitment to the regional team by sharing perspectives, territory insight, and recommends strategies to integrate perspectives across patient education solutionsResponsible for delivery of approved education programs (in person and webinar) to patients, families, and caregiversParticipate in ongoing refinement of patient engagement strategy and educational materials to increase awareness and optimize service offeringsRespond to customer inquiries, provide appropriate education and support and triages to available resourcesComplete all requisite training and ensure full compliance with all applicable corporate and industry policiesIn collaboration with the Corporate Affairs teams, share advocacy insights from regional and local levelsIdentify, develop, and execute a multidisciplinary team approach for the company/disease to help execute a successful launchWhat do you need for this position?Current US RN LicenseA minimum of a bachelor’s degree from an accredited University or College is required5 years of related experience, including supporting patients within Rare Disease2+ years field-based experience in biopharmaceutical industry preferredProven track record of delivering results that meet or exceed targeted objectivesKnowledge of insurance and payor landscape and US reimbursement processPrior product launch experience preferredAbility to work quickly and flexibly with resource constraints, exhibiting a results-driven mindsetAbility to work both independently and collaboratively with a diverse teamAbility to travel up to 50% as necessary based on program needs evening and weekend availability will be required and may fluctuateAbility to manage ambiguity, navigate complexity, and be creative and solutions-orientedExcellent written and verbal skillsA passion for patient care and exceptional attention to detail of policies and procedures to always ensure zero-exception compliant operationsMust have stable, reliable, high speed home internetMust have a designated separate home office space that is quiet and away from distractionsThe base pay range for this position is $109K – $202K per year. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.About Inizio EngageInizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people, and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.To learn more about Inizio Engage, visit us at: https://inizio.com/Equal Opportunity & InclusionInizio Engage is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.Inizio Engage is committed to providing reasonable accommodations in accordance with applicable law.Inizio Engage complies with applicable fair chance hiring laws and will consider qualified applicants regardless of criminal history. Where permitted by applicable law, employment offers may be contingent upon the successful completion of a background check. Any information obtained from a background check will be considered in relation to the requirements of the relevant position, consistent with applicable law.Candidate Use of Artificial Intelligence in InterviewsAs part of our commitment to a fair and equitable hiring process, candidates are expected to complete all interview activities without the use of artificial intelligence tools or external assistance unless such assistance is authorized in advance by Inizio Engage or otherwise required in accordance with applicable law. This includes, but is not limited to, using generative artificial intelligence platforms to produce, edit, or guide responses in real time. Candidates may be asked to confirm compliance with this policy. Any violation of this policy may result in disqualification from consideration of employment. Candidates may submit requests for reasonable accommodation in accordance with applicable law to the Inizio Engage Talent Acquisition team.