Hybrid Client Support & Operations Specialist

Orion Advisor Solutions, Inc; Lehi (UT); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401(k) plan with employer match

Paid parental leave

Pet benefits including pawternity leave and pet insurance

Student loan repayment

Job summary

Orion Advisor Solutions, Inc is hiring a Client Operations Support Specialist in Lehi, UT. This hybrid role requires handling client inquiries across phone, chat, and case channels with professionalism and urgency.

The ideal candidate will manage multiple tasks in a fast-paced environment, possess strong communication skills, and demonstrate problem-solving abilities. A competitive benefits package is included from day one.

Qualifications

• Ability to manage multiple tasks in a fast-paced environment.
• Experience with customer service or technology support preferred.
• Less than one year of related experience.

Responsibilities

• Handle client inquiries across phone, chat, and case channels.
• Troubleshoot entry-level workflows and platform navigation issues.
• Maintain accurate documentation in Salesforce.

Skills

Strong verbal and written communication skills

Attention to detail

Problem-solving skills

Organizational skills

Time management skills

Education

High school diploma (Bachelor's degree preferred)

Job description

Orion Advisor Solutions, Inc is hiring a Client Operations Support Specialist in Lehi, UT. This hybrid role requires handling client inquiries across phone, chat, and case channels with professionalism and urgency.

The ideal candidate will manage multiple tasks in a fast-paced environment, possess strong communication skills, and demonstrate problem-solving abilities. A competitive benefits package is included from day one.