Hybrid Client Support Specialist: Frontline Tech Help

OAT Orion Advisor Technology, LLC; Omaha (NE); Hybrid; USD 28,474 - 40,735; Full time

Benefits offered by this job

Health coverage

Dental and vision insurance

401(k) plan with employer match

Paid parental leave

Student loan repayment

Job summary

OAT Orion Advisor Technology, LLC is seeking a dedicated Client Support Representative responsible for helping clients navigate inquiries through various channels. This role emphasizes professionalism and accuracy while ensuring a seamless client experience.

The ideal candidate will have strong communication skills and the ability to manage multiple tasks effectively. The position offers a hybrid work environment and benefits starting from day one, including health coverage and 401(k) matching.

Qualifications

• Strong verbal and written communication skills for client interactions.
• Ability to manage multiple tasks in a fast-paced environment.
• Knowledge of and ability to explain technology.

Responsibilities

• Serve as a frontline point of contact for client inquiries.
• Provide training and guidance for workflows and platform topics.
• Troubleshoot platform navigation issues and feature questions.

Skills

Strong verbal and written communication skills

Ability to manage multiple tasks

Knowledge of technology navigation

Strong problem-solving skills

Organizational skills

Time-management skills

Education

High school diploma

Bachelor's degree (preferred)

Job description

OAT Orion Advisor Technology, LLC is seeking a dedicated Client Support Representative responsible for helping clients navigate inquiries through various channels. This role emphasizes professionalism and accuracy while ensuring a seamless client experience.

The ideal candidate will have strong communication skills and the ability to manage multiple tasks effectively. The position offers a hybrid work environment and benefits starting from day one, including health coverage and 401(k) matching.