Hybrid Client Services Administrator: Case Management

ABL Recruitment; English (IN); Hybrid; USD 37,000 - 40,000; Full time

Job summary

ABL Recruitment is seeking a meticulous Client Services Administrator to join a busy specialist team in Milton Keynes. The role handles detailed client administration for high-net-worth clients, with email-dominated communication and some direct contact.

Full training will be provided, with hybrid working after training. You will deliver accurate, high-quality administrative support, manage cases from enquiry to completion, and develop specialist knowledge as a trusted reference within the team.

Qualifications

• Experience in administration, client services or case management.
• Strong background in client-facing service.
• Exceptional attention to detail and a meticulous approach.
• Ability to learn complex information quickly and work at pace.

Responsibilities

• Manage detailed administrative cases from initial enquiry through to completion.
• Review documentation, identify missing information and follow up promptly.
• Maintain accurate records and meet internal standards, procedures and deadlines.
• Respond to client enquiries clearly, professionally and promptly.
• Deliver a discreet service to high-net-worth individuals and other stakeholders.
• Develop specialist knowledge and become a reliable point of reference.
• Prioritise competing demands without compromising accuracy.

Skills

Admin experience

Client-facing

Attention to detail

Learn quickly

Job description

ABL Recruitment is seeking a meticulous Client Services Administrator to join a busy specialist team in Milton Keynes. The role handles detailed client administration for high-net-worth clients, with email-dominated communication and some direct contact.

Full training will be provided, with hybrid working after training. You will deliver accurate, high-quality administrative support, manage cases from enquiry to completion, and develop specialist knowledge as a trusted reference within the team.