Hybrid Client Operations & Sales Enablement Manager

Digitailor; Florida; Hybrid; USD 65,000 - 90,000; Full time

Job summary

The Institute of Internal Auditors (IIA) in Lake Mary, Florida, is seeking a proactive Client Operations & Sales Enablement Manager to support its Global Enterprise Sales & Partnerships team. The role handles multiple client accounts, projects, and deadlines, coordinating communications, training programs, sponsorships, and learning initiatives.

In this hybrid role, you will partner with Sales, Marketing, Learning, Events, and Finance to ensure timely delivery, maintain accurate records, and

Qualifications

• 3+ years in client services, account or project coordination, or fast-paced environments.
• Bachelor’s degree in Business Administration, Marketing, or Communications or equivalent experience.
• Demonstrated ability to manage multiple clients, projects, stakeholders, and deadlines.
• Strong organizational, problem-solving, and customer-service mindset.

Responsibilities

• Manage client requests and coordinate communications, meetings, and trainings.
• Coordinate onboarding, sponsorships, advertising campaigns, and learning initiatives.
• Track deadlines, resolve issues, and keep stakeholders informed.
• Collaborate with Sales, Marketing, Learning, Events, Finance, and other teams.
• Support workflow improvements and documentation using automation tools.

Skills

Client services

Account coordination

Project coordination

Sales operations

Marketing operations

Advertising operations

Event operations

Written communication

Education

Bachelor's degree in Business Administration/Marketing/Communications

Tools

Microsoft Office

CRM systems

SharePoint

Power Automate

Smartsheet

Agiloft

Cvent

Job description

The Institute of Internal Auditors (IIA) in Lake Mary, Florida, is seeking a proactive Client Operations & Sales Enablement Manager to support its Global Enterprise Sales & Partnerships team. The role handles multiple client accounts, projects, and deadlines, coordinating communications, training programs, sponsorships, and learning initiatives.

In this hybrid role, you will partner with Sales, Marketing, Learning, Events, and Finance to ensure timely delivery, maintain accurate records, and