Hybrid Claims Team Lead: Lead & Elevate Processing

Gainwell Technologies; Williston (VT); Hybrid; USD 59,000 - 84,000; Full time

Benefits offered by this job

Generous vacation

401(k) match

Health benefits

Educational assistance

Job summary

Gainwell Technologies in Williston, VT is seeking a Claims Team Lead to provide day-to-day leadership, training, and operational support for the Claims Team. You will coordinate workflow priorities, monitor performance, and ensure claims are processed accurately and timely in line with policy and regulatory requirements.

This hybrid role offers flexibility with 1 day in office per week, opportunities for career development, and access to health benefits, a 401(k) match, and professional

Qualifications

• Leadership and staff development experience.
• Ability to train and mentor team members.
• Experience with claims processing systems.
• Strong knowledge of policy, procedures, and regulatory requirements.
• Ability to analyze performance and drive improvements.

Responsibilities

• Provide guidance and coaching to Claims Team staff.
• Conduct one-on-one meetings and on-boarding for new employees.
• Assist staff with claims processing questions and system queries.
• Perform quality assurance reviews and communicate audit findings.
• Ensure compliance with SLAs and audit requirements.

Skills

Leadership

Coaching

Claims processing

Quality assurance

SLA management

Job description

Gainwell Technologies in Williston, VT is seeking a Claims Team Lead to provide day-to-day leadership, training, and operational support for the Claims Team. You will coordinate workflow priorities, monitor performance, and ensure claims are processed accurately and timely in line with policy and regulatory requirements.

This hybrid role offers flexibility with 1 day in office per week, opportunities for career development, and access to health benefits, a 401(k) match, and professional