Hybrid Claims Operations Supervisor

UPMC; Pittsburgh (Allegheny County); Hybrid; USD 60,000 - 90,000; Full time

Job summary

UPMC in the Pittsburgh area is seeking a Supervisor, Claims in the CHC Claims Operations department. This full-time hybrid role combines remote work with periodic office presence to coordinate and guide a team.

You will lead planning, directing, and training, evaluate staff, and ensure timely, accurate claim inventories while building strong interdepartmental relationships and driving performance improvements.

Qualifications

• Management experience directing teams and training personnel.
• Ability to prepare and give evaluations to employees.
• Maintain excellent working relationships across departments.
• Responsible for team performance and inventory accuracy.

Responsibilities

• Manage special projects.
• Allocate and adjust team resources daily.
• Identify trends and advise on performance improvements.
• Participate in interviewing, hiring, and training.
• Facilitate effective team meetings and one-on-ones.
• Ensure timeliness and quality of claim processing for compliance.
• Meet deadlines; may require extended hours.
• Foster a positive work environment through recognition.
• Plan and execute efficient inventory management.
• Supervise and monitor ongoing team performance.
• Review performance against standards and provide feedback.

Skills

People management

Training & development

Employee evaluation

Stakeholder communication

Job description

UPMC in the Pittsburgh area is seeking a Supervisor, Claims in the CHC Claims Operations department. This full-time hybrid role combines remote work with periodic office presence to coordinate and guide a team.

You will lead planning, directing, and training, evaluate staff, and ensure timely, accurate claim inventories while building strong interdepartmental relationships and driving performance improvements.