Hybrid Claims Operations Supervisor

Medica; Minnetonka (MN); On-site; USD 51,000 - 87,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Job summary

Medica, a nonprofit health plan, is seeking a Supervisor, Claims Operations to lead a claims team dedicated to accurate adjudication across multiple lines of business. You will monitor workflow, guide staff, and ensure service standards are met.

The role is on-site at Minnetonka, MN with focus on efficiency, accuracy, and collaboration. The position requires strong leadership in a fast-paced environment and a commitment to quality in member services.

Qualifications

• Requires high school diploma or equivalent.
• Three years of relevant professional experience.
• Healthcare, health insurance, or medical claims experience is preferred.

Responsibilities

• Provide daily leadership for a claims operations team and monitor productivity, quality, and service levels.
• Coach and develop employees, manage timecards and scheduling, and address performance concerns.

Skills

Leadership

Communication

People management

Education

High school diploma or equivalent

Tools

HealthRules Payor

Job description

Medica, a nonprofit health plan, is seeking a Supervisor, Claims Operations to lead a claims team dedicated to accurate adjudication across multiple lines of business. You will monitor workflow, guide staff, and ensure service standards are met.

The role is on-site at Minnetonka, MN with focus on efficiency, accuracy, and collaboration. The position requires strong leadership in a fast-paced environment and a commitment to quality in member services.