Hybrid Claims Operations Leader - Team & Process Optimizer

Blue Shield of CA; Lodi (CA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Blue Shield of CA is seeking a Claims Supervisor to oversee daily claims inventory and assign work to examiners and contractors. The role partners with the Senior Manager, Operations to develop process improvements and ensure adherence to policies and procedures.

Ideal candidates bring leadership experience, strong collaboration skills, and a focus on achieving performance targets within a hybrid office environment.

Qualifications

• Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree required.
• 5 years of prior relevant experience required.
• 2 years of experience operating in a lead role or equivalent leadership training or manager training required.

Responsibilities

• Daily inventory of claims and assignment of work among claims examiners and contractors.
• Work with the Senior Manager, Operations to develop process improvements.
• Collaborate with other units to meet or exceed performance standards.

Skills

Leadership

Process improvement

Collaboration

Critical thinking

Claims knowledge

Education

Bachelor's degree

High School Diploma/GED

Job description

Blue Shield of CA is seeking a Claims Supervisor to oversee daily claims inventory and assign work to examiners and contractors. The role partners with the Senior Manager, Operations to develop process improvements and ensure adherence to policies and procedures.

Ideal candidates bring leadership experience, strong collaboration skills, and a focus on achieving performance targets within a hybrid office environment.