Claims Operations Lead — Process Improvement & Team Impact

Blue Shield of CA; Springfield Meadows (CA); Híbrido; USD 85.000 - 110.000; Jornada completa

Descripción de la vacante

Blue Shield of CA is seeking a Claims Supervisor to manage daily claims inventory and assign work to claims examiners and contractors. The role collaborates with the Senior Manager, Operations to drive process improvements and coordinate with other units to ensure the department meets performance standards.

The position is hybrid, requiring in-office presence to support collaboration, with specifics based on business needs.

Formación

• 5+ years of prior relevant experience required.
• 2 years of experience operating in a lead role or equivalent leadership training or manager training required.
• Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree required

Responsabilidades

• Daily inventory of claims and assignment of work among claims examiners and the team's contractors.
• Collaborate with the Senior Manager, Operations to develop process improvements and coordinate with other units to meet performance standards.

Conocimientos

5+ years experience

Lead experience

Educación

Bachelor's degree or HS diploma + 4 years experience in lieu

Descripción del empleo

Blue Shield of CA is seeking a Claims Supervisor to manage daily claims inventory and assign work to claims examiners and contractors. The role collaborates with the Senior Manager, Operations to drive process improvements and coordinate with other units to ensure the department meets performance standards.

The position is hybrid, requiring in-office presence to support collaboration, with specifics based on business needs.