Claims Operations Lead | Hybrid, Team & Process Innovator

Blue Shield of CA; Oakland (CA); Hybrid; USD 95,000 - 135,000; Full time

Job summary

Blue Shield of CA is seeking a Claims Supervisor to oversee daily claims inventory and workload across examiners and contractors. You will partner with the Senior Manager, Operations to drive process improvements and coordinate with other units to ensure targets are met.

The role emphasizes leadership, critical thinking, and the ability to build high-performing teams in a results-driven environment.

Qualifications

• Bachelor's degree or HS diploma with 4 years of relevant experience in lieu of a degree.
• 5 years of prior relevant experience required.
• 2 years in a lead role or equivalent leadership training required.

Responsibilities

• Maintain daily inventory of claims and assign work among claims examiners and contractors.
• Collaborate with Senior Manager, Operations to develop process improvements.
• Work with other units to ensure the Claims Department meets performance standards.

Skills

Claims processing

Leadership

Team coordination

Education

Bachelor's degree

HS diploma/GED

Job description

Blue Shield of CA is seeking a Claims Supervisor to oversee daily claims inventory and workload across examiners and contractors. You will partner with the Senior Manager, Operations to drive process improvements and coordinate with other units to ensure targets are met.

The role emphasizes leadership, critical thinking, and the ability to build high-performing teams in a results-driven environment.