Hybrid Claims Assistant: Admin & Customer Support

McLane Company, Inc; Temple (TX); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

FSA/HSA and company-paid life

Paid holidays after 90 days

401(k) Profit Sharing

Tuition reimbursement

Job summary

McLane Company, Inc is seeking a detail-oriented Claims Assistant for the Temple, TX office. In this hybrid role, you’ll support the Claims Department in processing product liability, property damage, workers' compensation, and other insurance-related claims, coordinating communications with customers and internal teams.

You’ll manage files, transcribe statements, run reports, assist with claim payments and regulatory reporting, and help keep claim data accurate in our systems.

Qualifications

• High school diploma or equivalent required; some college coursework preferred.
• Insurance claims experience or administrative experience preferred.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Typing speed of 55+ WPM with strong data-entry accuracy.
• Excellent verbal and written communication and organization.

Responsibilities

• Provide administrative support to the Claims Department, including coordinating meetings and travel arrangements.
• Deliver customer service via calls, emails, and inquiries in a timely, professional manner.
• Process product liability, property damage, and workers' compensation claims from initiation to resolution.
• Maintain and organize claim files; attach documents and ensure accurate recordkeeping.
• Transcribe statements and prepare claim correspondence and reports.
• Generate period-end reports and other claims-related reporting as needed.
• Assist with claim payments, Oracle interfaces, and check requests.
• Enter and maintain claims data in internal systems and reporting databases.
• Support regulatory reporting and compliance requirements.
• Coordinate with internal teams and field operations to provide timely claims support.

Skills

Microsoft Office

Data entry

Typing 55 wpm

Strong organizational skills

Customer service

Education

High school diploma

Tools

Oracle interfaces

Claim management systems

Job description

McLane Company, Inc is seeking a detail-oriented Claims Assistant for the Temple, TX office. In this hybrid role, you’ll support the Claims Department in processing product liability, property damage, workers' compensation, and other insurance-related claims, coordinating communications with customers and internal teams.

You’ll manage files, transcribe statements, run reports, assist with claim payments and regulatory reporting, and help keep claim data accurate in our systems.