Hybrid Claims Adjuster Trainee: Start Your Insurance Career

Progressive Insurance; Texas; Hybrid; USD 54,000 - 58,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision

Wellness & mental health programs

Health care flexible spending accounts

Job summary

Progressive Insurance in Houston, TX seeks a claims adjuster trainee to learn the end-to-end claims process, with a focus on phone-based customer interactions while building relationships and resolving cases.

The role is hybrid, with in-office days chosen by local leadership for 12 months, plus coaching, training on property damage, and opportunities for advancement through Gainshare and benefits.

Qualifications

• A bachelor’s degree or two years of work experience with an associate degree is required.
• Emphasis on communication, customer interaction, and problem solving.
• Ability to learn the claims process and insurance contracts.

Responsibilities

• Determine coverage and liability for claims.
• Interview customers, claimants and witnesses.
• Partner with appraisers/estimators to manage vehicle repairs.
• Negotiate with customers and carriers to resolve claims.

Skills

Communication skills

Interviewing

Negotiation

Education

Bachelor's degree

Associate degree

Two years work experience

Job description

Progressive Insurance in Houston, TX seeks a claims adjuster trainee to learn the end-to-end claims process, with a focus on phone-based customer interactions while building relationships and resolving cases.

The role is hybrid, with in-office days chosen by local leadership for 12 months, plus coaching, training on property damage, and opportunities for advancement through Gainshare and benefits.