Hybrid Claims Adjuster – Liability & Auto

J. Fletcher Creamer & Son, Inc; Hackensack (NJ); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Ins.

Paid Time Off

Paid Holidays

401(k) with company match

Employee Stock Purchase Plan

Bonus Program

Education Assistance

Job summary

J. Fletcher Creamer & Son, Inc. seeks a multi-line Liability Insurance Claims Adjuster for its Insurance Department in Hackensack, NJ. This hybrid/remote flexible role involves examining, investigating and settling claims with a retained loss program.

You will work with insurers, TPAs and defense counsel to resolve cases, manage a busy caseload, and ensure timely, professional communication with all parties. A strong background in general and auto liability is required.

Qualifications

• Bachelor’s degree in risk management and insurance preferred; high school diploma required.
• Minimum of 3 years of adjusting third party liability claims with a concentration in auto/general/property liability.
• Experience in the insurance industry with a carrier, TPA, broker, contractor or utility company.
• Ability to work independently and as part of a team; proficient in MS Office and claims systems.

Responsibilities

• Maintain relationships with coworkers, insurers, TPAs and defense counsel to resolve claims.
• Communicate timely with internal and external parties and manage client relationships.
• Handle general and auto liability claims, both self-handled and TPA-assigned within authority.
• Conduct liability investigations: statements, photos, reports, contracts; identify subrogation.
• Evaluate coverage, liability and damages; provide recommendations for resolution.
• Maintain claim notes, documentation, and payments in the claims system.
• Participate in claims reviews; share updates, action plans and reserve recommendations.
• Attend offsite events as needed and perform other management-assigned tasks.

Skills

Time management

Multi-tasking

Written correspondence

Communication

Negotiation

Contracts & risk transfer

Multi-state statutes

Loss costs management

Litigation experience

Utility claims

Education

Bachelor's degree in risk management and insurance

High school diploma

Tools

MS Excel

MS Word

PowerPoint

Typing

Job description

J. Fletcher Creamer & Son, Inc. seeks a multi-line Liability Insurance Claims Adjuster for its Insurance Department in Hackensack, NJ. This hybrid/remote flexible role involves examining, investigating and settling claims with a retained loss program.

You will work with insurers, TPAs and defense counsel to resolve cases, manage a busy caseload, and ensure timely, professional communication with all parties. A strong background in general and auto liability is required.