Hybrid Claim Service Specialist — Customer Advocate

Arbella 56 Group; Bridgewater (MA); Hybrid; USD 30,686 - 43,704; Full time

Benefits offered by this job

Flexible work arrangements

Tuition assistance programs

Community involvement opportunities

Robust training and development programs

Job summary

A leading insurance company in Bridgewater, MA is seeking a Claim Service Specialist. In this hybrid role, you will advocate for customers who have experienced losses, check claim facts, and negotiate settlements. Ideal candidates are customer service-oriented individuals with strong communication, time management, and detail-oriented skills. This position offers a starting pay of $27.00 per hour, work-life balance, and opportunities for professional growth.

Qualifications

• Commitment to providing excellent customer service.
• Strong verbal and written communication skills.
• Ability to manage time effectively.
• Attention to detail and organizational skills.
• Customer service work experience preferred.

Responsibilities

• Advocate for customers who have experienced losses.
• Check case facts and determine coverage and liability.
• Negotiate settlements with individuals and attorneys.
• Prepare and maintain accurate claim files.

Skills

Customer service excellence

Effective communication

Time management

Attention to detail

Job description

A leading insurance company in Bridgewater, MA is seeking a Claim Service Specialist. In this hybrid role, you will advocate for customers who have experienced losses, check claim facts, and negotiate settlements. Ideal candidates are customer service-oriented individuals with strong communication, time management, and detail-oriented skills. This position offers a starting pay of $27.00 per hour, work-life balance, and opportunities for professional growth.