Hybrid Claim Counsel Operations Coordinator

RLI Corp; Peoria (IL); On-site; USD 62,150,000 - 85,446,000; Full time

Benefits offered by this job

Flexible & hybrid work arrangements

PTO & holidays

ESOP

Job summary

RLI Corp in Peoria, IL is seeking an administrative support professional to assist the Claim Counsel team. You will open matters, manage filings, and coordinate outside counsel payments, ensuring proper coding and timely reporting.

Strong MS 365 and Excel skills are essential in a detail‑driven, fast-paced setting. You will handle multiple tasks, maintain accurate documents, and support preparation of reports and newsletters.

Qualifications

• High school diploma or equivalent with 2+ years of related experience in insurance or litigation.
• Proficient with MS 365, especially Excel, and data management.
• Excellent communication, organization and attention to detail.

Responsibilities

• Provide both basic and complex operational support for Claim Counsel team administration.
• Open new Claim Counsel matters, update claim system, and provide documents to outside counsel.
• Track and process payment of outside counsel direct bills and settlement payments.
• Update electronic files for proper coding and reporting purposes.
• Identify litigation hold recipients, draft preservation notices, track acknowledgments.
• Oversee closing of matters in claim system and maintain documentation.
• Maintain active outside coverage counsel lists and assist with subpoenas.
• Prepare reports, presentations and distribute team newsletters.

Skills

Interpersonal skills

MS 365 proficiency

Excel

Data management

Detail-oriented

Multitasking

Education

High school diploma or equivalent

Tools

MS 365

Excel

Job description

RLI Corp in Peoria, IL is seeking an administrative support professional to assist the Claim Counsel team. You will open matters, manage filings, and coordinate outside counsel payments, ensuring proper coding and timely reporting.

Strong MS 365 and Excel skills are essential in a detail‑driven, fast-paced setting. You will handle multiple tasks, maintain accurate documents, and support preparation of reports and newsletters.