Hybrid Call Center Specialist - Customer Care

Camden National Corporation; Maine; Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

Robust medical, dental, and vision insurance

Generous time off

401(k) retirement savings plan

Tuition reimbursement

Comprehensive wellness program

Job summary

Camden National Corporation is hiring a Customer Care Specialist to provide exceptional service to customers over the phone. The role requires no prior banking experience as training will be provided. Candidates should be motivated to assist customers, multi-task effectively, and maintain a positive attitude.

The position offers a hybrid work model and a robust benefits package focused on employee well-being, including medical, dental, and vision insurance, generous paid time off, and a 401(k) retirement savings plan.

Qualifications

• No previous banking experience required, we will train you.
• Passion for helping others and providing exceptional customer service over the phone.
• Ability to navigate multiple computer systems and document outcomes.

Responsibilities

• Assist customers with their banking needs over the phone.
• Collaborate with other departments to solve problems for customers.
• Offer advice to deepen customer relationships.

Skills

Exceptional customer service

Multi-tasking

Attention to detail

Problem-solving

Tech-savvy

Job description

Camden National Corporation is hiring a Customer Care Specialist to provide exceptional service to customers over the phone. The role requires no prior banking experience as training will be provided. Candidates should be motivated to assist customers, multi-task effectively, and maintain a positive attitude.

The position offers a hybrid work model and a robust benefits package focused on employee well-being, including medical, dental, and vision insurance, generous paid time off, and a 401(k) retirement savings plan.