Hybrid: Business Systems Tester & Analyst - Tax Ops

State of Minnesota; Saint Paul (MN); Hybrid; USD 55,000 - 79,000; Full time

Job summary

The State of Minnesota's Revenue Department seeks a Business Systems Tester – Management Analyst 2 to support the Tax Operations Division with analysis, testing, and improvements of complex tax systems. The role involves coordinating with GenTax/Paper/Efile Coordinators, MNIT staff, and FAST developers to ensure system functionality and data accuracy.

Responsibilities include updating business requirements, designing solutions, creating testing scenarios, and providing technical assistance.

Qualifications

• One year of professional experience as a business systems analyst including monitoring, analyzing and testing business systems.
• Three years of experience providing technical assistance with business systems and researching/resolving complex systems.
• Experience creating or maintaining documentation such as procedures, testing scenarios, or system requirements.
• Experience with performing system testing, validating outcomes, and ensuring changes function as intended.
• Strong problem-solving skills to research, monitor, and resolve complex system or procedural issues.
• Ability to manage multiple priorities, meet deadlines, and support work across various functional areas.
• Effective communication skills to provide technical assistance, deliver updates, and document activities.

Responsibilities

• Update business requirements, support solution design, and perform extensive testing of system fixes, upgrades, and changes for paper and electronic returns and registrations.
• Monitor and diagnose system issues, recommend solutions, and prioritize work with division/department goals.
• Develop testing scenarios, create/update procedures, and provide technical assistance and troubleshooting guidance to division staff.
• Collaborate with testers and coordinators on department projects to ensure consistent and accurate outcomes.

Skills

Business systems analysis

Testing and QA

Requirements gathering

Communication

Project coordination

Tools

XML Schema

Job description

The State of Minnesota's Revenue Department seeks a Business Systems Tester – Management Analyst 2 to support the Tax Operations Division with analysis, testing, and improvements of complex tax systems. The role involves coordinating with GenTax/Paper/Efile Coordinators, MNIT staff, and FAST developers to ensure system functionality and data accuracy.

Responsibilities include updating business requirements, designing solutions, creating testing scenarios, and providing technical assistance.