Hybrid Business Systems Analyst: Data-driven Infra Solutions

IO Datasphere, Inc.; Pontiac (MI); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Oakland County, Michigan (OAK) is seeking a Business Systems Analyst to work across Infrastructure Services, including Networking, Server, Workstation Services, O365, VOIP, and Service Center teams. The role blends data analysis with requirements gathering and solution delivery in a hybrid environment.

The candidate should have strong experience with M365 and data analytics, plus familiarity with contracts, RFPs, and telecom platforms like Webex Calling.

Qualifications

• Must be a self-starter who takes ownership and responsibility of project assignments.
• Applies proven communication, analytical, and problem-solving skills to help support the project
• Ensure that deliverables are met according to specifications.

Responsibilities

• Data analysis
• Writing up technical requirements, testing and implementing technology solutions
• Conducting research
• Creating procedures to improve the existing systems
• Providing training and support to users
• Writing Request for Proposals and Contract Scope of Deliverables.

Skills

M365

Data analytics

Contracts & RFPs

Webex Calling

Tools

ServiceNow

Webex Calling

Microsoft 365

Clarity

Imagicle

OKTA

Job description

Oakland County, Michigan (OAK) is seeking a Business Systems Analyst to work across Infrastructure Services, including Networking, Server, Workstation Services, O365, VOIP, and Service Center teams. The role blends data analysis with requirements gathering and solution delivery in a hybrid environment.

The candidate should have strong experience with M365 and data analytics, plus familiarity with contracts, RFPs, and telecom platforms like Webex Calling.