Hybrid Business Analyst — Digital Products & UX

Lincoln Financial Group; Omaha (NE); Hybrid; USD 75,000 - 100,000; Full time

Job summary

Lincoln Financial Group in Omaha is seeking a skilled Business Analyst to elicit and document GP Web/Mobile requirements, plans, and traceability across teams.

You will collaborate with stakeholders and UX to ensure user-focused specifications, drive clear communication within agile pods, and identify improvements to the customer experience.

A 4-year degree and 3–5+ years in business analysis are expected, with PM leadership experience and a collaborative mindset.

Qualifications

• 3-5+ years of experience in business analysis.
• Project management skills including the ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and while meeting deadlines.
• Digital (Web/Mobile) product experience.
• 4-year Bachelor's Degree or equivalent work experience (4+ years of experience aligned with the duties of the role).
• Ability to define problems, analyze complex information, collect data, establish facts, and draw valid conclusions and solutions.
• Strong collaborator and communicator.
• Demonstrated project management leadership skills with the capacity to manage and drive multiple efforts of work simultaneously in a time-sensitive environment.

Responsibilities

• Elicitation and documentation of GP Web/Mobile requirements: planning, prioritization, scope, effort estimations and traceability to downstream and upstream teams/applications.
• Consult, collaborate, and serve as a resource to team members and key internal and/or external stakeholders to elicit more complex business issues, determine root cause(s), and capture business needs.
• Partner directly with UX resources to document requirements that reflect best-in-class user experiences methodologies.
• Drive consistent/effective communication with agile pod and peer teams.
• Identify and recommend functional and navigational improvements that significantly improve our customer experience.
• Act as liaison between Business and IT partners ensuring clear understanding of user stories and business requirements for design.
• Create system integration requirements by liaising with upstream and downstream application teams to identify dependencies, integration points, data exchanges, and end-to-end requirements.
• Create and maintain Data Dictionaries to document data definitions, sources, transformations, and lineage across applications, ensuring clear understanding and traceability of data throughout the ecosystem.

Skills

Business analysis

Project management

Digital product experience

Communication

Education

Bachelor's degree

Job description

Lincoln Financial Group in Omaha is seeking a skilled Business Analyst to elicit and document GP Web/Mobile requirements, plans, and traceability across teams.

You will collaborate with stakeholders and UX to ensure user-focused specifications, drive clear communication within agile pods, and identify improvements to the customer experience.

A 4-year degree and 3–5+ years in business analysis are expected, with PM leadership experience and a collaborative mindset.