Hybrid Branch Operations Leader - Commercial Insurance

Insurance Office of America; La Cañada Flintridge (CA); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Insurance Office of America in California is seeking a Branch Operations Manager - Commercial Lines to lead day-to-day branch operations, set strategy, and oversee P&L, service levels, and staff performance. You will guide staff development, enforce policy, and collaborate with regional leadership to drive growth and client satisfaction.

A valid P&C license and 5+ years of insurance management are required; hybrid work with in-office days at multiple branches.

Qualifications

• 5+ years of insurance management experience.
• Active P&C license required.
• Strong MS Office skills and data-driven decision making.

Responsibilities

• Lead branch operations and drive strategic initiatives.
• Manage P&L and service levels for commercial lines.
• Coach staff and enforce company policies; collaborate with regional leaders.

Skills

Account management

MS Office proficiency

Leadership

Education

P&C license

Job description

Insurance Office of America in California seeks a Branch Operations Manager - Commercial Lines to lead the branch operations, drive strategy, manage the P&L, and oversee performance and customer service. You will guide staff development and policy enforcement while collaborating with regional leadership.

The ideal candidate has 5+ years in insurance with management experience, an active P&C license, strong account management, and MS Office proficiency; hybrid work with in-office days at multiple