Hybrid Bilingual Sales Rep English/Spanish (Remote)

AT&T; San Antonio (TX); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Employee discounts (AT&T plans & 


Employee discounts

Tuition reimbursement

Paid Time off

Paid parental leave

Adoption reimbursement

Disability benefits

Life insurance

Wellness programs

Job summary

AT&T in San Antonio, TX is seeking a full-time Premier Service Consultant who is fluent in English and Spanish. This hybrid-remote role blends in-person center work at 1010 N St. Mary’s St, with remote days, and includes a $1,500 sign-on bonus.

You’ll handle calls, chats, and emails, upsell products, explain bills, and resolve issues to drive satisfaction. Expect a 40-hour week, with training and benefits.

Qualifications

• Commissioned sales experience highly preferred
• Unwavering Customer Focus
• Strong Work Ethic
• Adaptability
• Problem-Solving Skills
• Attention to Details

Responsibilities

• Handle customer interactions (calls, chats, emails) in a fast-paced environment.
• Identify upselling opportunities and close deals to reach your sales and commissions targets.
• Accurately resolve issues related to service, billing, payments, and collections.
• Explain bills and product features clearly.
• Troubleshoot basic problems and seek higher support if needed.
• Build customer confidence and loyalty by resolving issues.
• Support various customer inquiries, including technical issues.
• Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
• Paid training to set you up for success.

Skills

Bilingual English/Spanish

Customer service

Upselling

Problem-solving

Attention to detail

Job description

AT&T in San Antonio, TX is seeking a full-time Premier Service Consultant who is fluent in English and Spanish. This hybrid-remote role blends in-person center work at 1010 N St. Mary’s St, with remote days, and includes a $1,500 sign-on bonus.

You’ll handle calls, chats, and emails, upsell products, explain bills, and resolve issues to drive satisfaction. Expect a 40-hour week, with training and benefits.