Hybrid Benefits Process Optimizer & Training Lead

PrestigePEO; Tampa (FL); Hybrid; USD 65,000 - 90,000; Full time

Job summary

PrestigePEO is seeking a Benefits Process Optimization & Training Specialist to improve operational efficiency within the Benefits department. You will document workflows, create SOPs, and develop training materials, while supporting audits and onboarding for new hires through the Prestige LMS.

In this hybrid role, you will partner with Benefits leadership to standardize processes, ensure compliance, and maintain centralized knowledge resources.

Qualifications

• 3+ years of experience in benefits administration, process improvement, or operations management.
• Strong understanding of benefits compliance requirements and eligibility rules.
• Experience creating SOPs, training materials, and process documentation.
• High proficiency in Excel and HRIS/CRM/benefits platforms.

Responsibilities

• Identify operational gaps and bottlenecks in Benefits processes.
• Document and optimize workflows and SOPs for accuracy and efficiency.
• Support audits and regulatory documentation.
• Assist with new-hire onboarding and centralized knowledge resources.
• Coordinate with Benefits leadership and outsourcing teams to ensure SOP alignment.

Skills

Benefits administration

Communication

Organizational skills

Project management

Tools

Microsoft Excel

HRIS

CRM

PrismHR

Salesforce

ADP

Job description

PrestigePEO is seeking a Benefits Process Optimization & Training Specialist to improve operational efficiency within the Benefits department. You will document workflows, create SOPs, and develop training materials, while supporting audits and onboarding for new hires through the Prestige LMS.

In this hybrid role, you will partner with Benefits leadership to standardize processes, ensure compliance, and maintain centralized knowledge resources.