Hybrid Benefits Analyst: Client-Facing & Data-Driven

Aon Corporation; Alpharetta (GA); Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Global Wellbeing Days

Hybrid work schedule

Job summary

Aon Corporation in Alpharetta, GA is seeking a Benefit Analyst to adjudicate benefits for client debt cancellation programs and handle customer calls. This role requires attention to detail, customer focus, and the ability to meet production and quality standards.

The position is hybrid (3 days in office) and located in the Alpharetta, GA office, with responsibilities that include processing benefit transactions and maintaining accurate documentation. A Bachelor's degree is required.

Qualifications

• 1 year of industry-specific experience in debt cancellation/benefits is preferred.
• Customer service experience and strong communication skills are required.
• Ability to multi-task and manage time effectively.
• Writes clearly and concisely.
• Strong analytical and problem-solving skills.

Responsibilities

• Process benefit-related transactions accurately and timely.
• Review required documentation to process benefits.
• Prioritize daily work to meet service levels and inventory targets.
• Manage inbound calls and provide clear, helpful responses.
• Document customer inquiries and actions taken to resolve issues.

Skills

Customer service

Communication

Multitasking

Written communication

Analytical skills

Team player

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Aon Corporation in Alpharetta, GA is seeking a Benefit Analyst to adjudicate benefits for client debt cancellation programs and handle customer calls. This role requires attention to detail, customer focus, and the ability to meet production and quality standards.

The position is hybrid (3 days in office) and located in the Alpharetta, GA office, with responsibilities that include processing benefit transactions and maintaining accurate documentation. A Bachelor's degree is required.