Hybrid Benefits Administrative Specialist

Dartmouth College; Hanover (NH); Hybrid; USD 47,000 - 59,000; Full time

Job summary

Dartmouth College, located in Hanover, NH, is seeking a Benefits Administrative Specialist to support benefits administration, billing, and program coordination in a hybrid work arrangement. The role emphasizes HIPAA compliance, customer service, and cross-team collaboration.

The position requires an Associate’s degree or equivalent experience, 3+ years HR office work, and experience with Oracle, Banner, OnBase, and various health benefit plans.

Qualifications

• Associates or equivalent combination of education and experience.
• Excellent verbal and written communication and interpersonal skills.
• Strong organizational skills.
• Knowledge of MS Word and Excel.
• Maintain confidentiality and HIPAA compliance.
• Experience with financial transactions.
• In-depth knowledge of health benefits, retirement plans and related federal/state regulations.
• Three or more years of HR office experience.
• Experience working with Oracle, Banner, OnBase, and related programs.
• Experience with self-insured and fully insured health/benefits plans.

Responsibilities

• Benefits administration, research and customer service support.
• Coordinate benefits billing and payments.
• Support other benefits, wellness and retirement programs.
• Monitor benefits office phone and email messages.
• Assemble information from employees; collaborate with HR.
• Process employee inquiries about benefit plans and policies.
• Monitor trends in inquiries; recommend resources to improve efficiency.
• Administer Dartmouth’s Educational Assistance and Grant in Aid programs.
• Verify eligibility, review forms for compliance, determine tax impact.
• Coordinate benefits with academic program leaders to ensure records accuracy.
• Provide coverage to payroll benefits administrator and disability administration.
• Benefits invoice processing and vendor billing; financial reporting.
• Provide statistical reporting and analysis to Directors.
• Research benefit history for reconciliation and audits.
• Assist with general administrative functions and data filing.
• Demonstrate knowledge of benefits regulations and Dartmouth policies.

Job description

Dartmouth College, located in Hanover, NH, is seeking a Benefits Administrative Specialist to support benefits administration, billing, and program coordination in a hybrid work arrangement. The role emphasizes HIPAA compliance, customer service, and cross-team collaboration.

The position requires an Associate’s degree or equivalent experience, 3+ years HR office work, and experience with Oracle, Banner, OnBase, and various health benefit plans.