Hybrid Automotive Service Writer & Technician

Midas International, LLC; Lakeland (FL); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid time off

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Job summary

Midas International, LLC in Lakeland, Florida is seeking a motivated Hybrid Automotive Service Writer / General Service Technician. This role combines customer-facing service writing with hands-on automotive repairs when needed.

You will greet customers, document concerns, and guide repairs while assisting technicians. The ideal candidate has automotive knowledge, strong communication skills, and a willingness to work both behind the counter and in the shop.

Qualifications

• 2+ years of automotive repair or service writing experience preferred.
• Strong general automotive knowledge.
• Ability to effectively communicate with customers and technicians.
• Comfortable explaining repairs and pricing.
• Ability to perform general maintenance and repairs.
• Strong customer service and sales skills.

Responsibilities

• Greet customers and provide professional, friendly service.
• Document vehicle problems and review inspections.
• Explain repair recommendations, pricing, and timelines.
• Prepare estimates and repair orders and obtain authorization.
• Communicate with customers throughout the repair process.
• Assist technicians and support shop operations.
• Maintain a clean, organized, and safe work environment.

Skills

Automotive knowledge

Customer communication

Team collaboration

Valid driver's license

Versatility in shop and counter

Sales skills

Job description

Midas International, LLC in Lakeland, Florida is seeking a motivated Hybrid Automotive Service Writer / General Service Technician. This role combines customer-facing service writing with hands-on automotive repairs when needed.

You will greet customers, document concerns, and guide repairs while assisting technicians. The ideal candidate has automotive knowledge, strong communication skills, and a willingness to work both behind the counter and in the shop.