Hybrid AR Reconciliation & Disputes Analyst

The Fountain Group; Charlotte (NC); Hybrid; USD 32,000 - 34,000; Full time

Job summary

The Fountain Group seeks an Accounts Receivables Reconciliation Analyst in Charlotte. This hybrid role starts onsite for training and transitions to a blended schedule, with a six-month duration.

You will analyze root causes of chargebacks and invoicing errors, lead collections for disputed accounts, and collaborate across Finance, Shared Services, Sales, and Customer Operations to protect cash flow. Strong communication, analytical thinking, and proficiency with SAP and Excel are essential to

Qualifications

• Associate degree and 5+ years of experience in Finance, Accounts Receivable, and Corporate Collections
• Bachelor's Degree or 10+ years of experience in Finance, Accounts Receivable, or Corporate Collections

Responsibilities

• Analyze root causes of chargebacks and invoicing errors; escalate issues to prevent recurrence.
• Notify customers of invalid chargebacks and initiate recovery actions; communicate issues to Sales/Operations.
• Lead collections for disputed accounts and meet targets set by leadership.
• Drive continuous improvement in systems and reporting tools.
• Enforce dispute and deduction policies to safeguard assets.
• Participate in projects related to chargebacks, invoicing, and order processing enhancements.
• Lead chargeback process to support sales objectives and minimize bad debt.
• Keep Supervisor informed of issues; request credit/debit memos promptly.
• Demonstrate forward-thinking and proactive problem solving.
• Maintain current documentation for all controlled documents.

Skills

SAP

Advanced Excel

SharePoint

MS Office

Analytical mindset

Problem solving

Time management

Team player

Leadership potential

Customer focus

Education

Associate degree

Bachelor's Degree

Tools

Microsoft Excel

SharePoint

SAP

Microsoft Office

Windows

Job description

The Fountain Group seeks an Accounts Receivables Reconciliation Analyst in Charlotte. This hybrid role starts onsite for training and transitions to a blended schedule, with a six-month duration.

You will analyze root causes of chargebacks and invoicing errors, lead collections for disputed accounts, and collaborate across Finance, Shared Services, Sales, and Customer Operations to protect cash flow. Strong communication, analytical thinking, and proficiency with SAP and Excel are essential to