Hybrid Applications Analyst I–Senior | IT & Grid Ops

Southwest Power Pool; Little Rock (AR); Hybrid; USD 64,000 - 112,000; Full time

Benefits offered by this job

Bonus opportunities

Insurance package

Relocation bonus

Hybrid work environment

401(k) with employer match

Job summary

Southwest Power Pool (SPP) is hiring Applications Analysts I, II, and Sr. for its IT applications team in Arkansas. These roles support critical systems and data, with on-call duties and on-site/hybrid work options.

You will develop, troubleshoot, and optimize applications, ensuring security and regulatory alignment. Ideal candidates hold a CS/IT degree with progressive IT experience and strong problem-solving, communication, and SDLC skills.

Qualifications

• Applications Analyst I requires a Bachelor's degree in CS/IT or equivalent.
• Applications Analyst II requires a Bachelor's degree and 3 years IT development/support experience.
• Sr. Applications Analyst requires a Bachelor's degree and 6+ years IT application administration, development, or support experience.

Responsibilities

• Install, configure, maintain, and support assigned application systems.
• Monitor, investigate, and resolve system issues to ensure reliability.
• Respond to and remediate customer-reported issues in a timely manner.
• Participate in a 24/7/365 on-call rotation.
• Engage in SDLC and project lifecycle activities including requirements, design, testing, and release deployment.
• Create and maintain technical documentation.
• Develop and maintain understanding of business and technical requirements for supported systems.
• Collaborate with internal teams and external vendors to support system functionality and enhancements.
• Ensure compliance with corporate policies and regulatory requirements (SOC1, FERC CIP).

Skills

Troubleshooting

Analytical skills

SDLC knowledge

Communication

Customer service

Education

Bachelor's Degree in Computer Science, Information Technology, related field, or equivalent work experience

Bachelor's Degree in Computer Science, Information Technology, related field, or equivalent work experience

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)

Job description

Southwest Power Pool (SPP) is hiring Applications Analysts I, II, and Sr. for its IT applications team in Arkansas. These roles support critical systems and data, with on-call duties and on-site/hybrid work options.

You will develop, troubleshoot, and optimize applications, ensuring security and regulatory alignment. Ideal candidates hold a CS/IT degree with progressive IT experience and strong problem-solving, communication, and SDLC skills.