IT Infrastructure Administrator II or Senior

Southwest Power Pool; Little Rock (AR); Hybrid; USD 76,000 - 123,700; Full time

Benefits offered by this job

Competitive pay with bonus opportunities

Excellent insurance package

Relocation assistance

401(k) with employer match

Flexible working environment

Job summary

Southwest Power Pool is seeking a full-time IT Infrastructure Administrator to join their collaborative team in Little Rock, Arkansas. This role involves automation and Infrastructure-as-Code practices, focusing on server management and process optimization, playing an essential role in operational support.

Candidates should possess a bachelor's degree in Information Technology or equivalent experience, along with a minimum of three years of infrastructure support experience. Benefits include competitive pay, flexible working arrangements, and comprehensive insurance packages.

Qualifications

• Must have effective computing and problem solving skills.
• Knowledge of TCP/IP v4 and v6 networking.
• Technical certification within 2 years if not held.

Responsibilities

• Build and decommission servers.
• Manage environments like Terraform and Ansible.
• Drive automation to streamline processes.

Skills

Infrastructure support experience

Problem solving skills

Knowledge of enterprise server operating systems

Effective communication skills

Customer service skills

Education

Bachelor’s degree in Information Technology or equivalent experience

Senior: Minimum 6 years experience

Level II: Minimum 3 years experience

Tools

Terraform

Ansible

Microsoft Certified: Windows Server Hybrid Administrator Associate

Red Hat Certified System Engineer

Job description

Overview

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

Benefits

• Competitive pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance
• Relocation assistance
• Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP

Compensation Information

The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

• Senior IT Infrastructure Administrator Pay Range: $95,200.00 - $123,700.00
• IT Infrastructure Administrator II Pay Range: $76,000.00 - $96,900.00

Role Overview

Join a collaborative, forward-thinking IT Infrastructure Team that plays a vital role in supporting the systems that keep operations running today and preparing for the challenges of tomorrow. This position centers on automation and Infrastructure-as-Code. Responsibilities include building and decommissioning servers, managing environments such as Terraform and Ansible, and driving automation to streamline processes. Experience with IaC platforms such as Terraform and Ansible Automation Platform, and a strong understanding of Infrastructure-as-Code principles are essential.

Qualifications

• Bachelor’s degree or certification in an Information Technology related field, or combined equivalent experience
• Senior: A minimum of six (6) years infrastructure support experience
• Level II: A minimum of three (3) years infrastructure support experience
• The incumbent’s experience must demonstrate effective computing and problem solving skill
• Knowledge of enterprise server operating systems, applications, hardware configurations, hardware upgrades or repair, problem solving, and troubleshooting
• Knowledge of TCP/IP v4 and v6 networking as it pertains to systems configuration
• Effective written and oral communication skills
• Good customer service and organizational skills
• Technical certification pursuant to the Infrastructure Admin Technology Training Certification Program. Examples include:
  • Microsoft Certified: Windows Server Hybrid Administrator Associate
  • Microsoft Certified: Azure Administrator Associate
  • Red Hat Certified System Engineer
  • Red Hat Enterprise Linux Automation with Ansible
  • VMware Certified Professional - Data Center Virtualization
  • CyberArk Level Two: Defender or Level Three: Sentry
  • *If certification is not already held the selected candidate will have 2 years to meet this requirement.*

Preferred

• An effective knowledge of enterprise server operating systems, applications, hardware configurations, hardware upgrades

Work Environment

• This job operates in a professional office environment. This role routinely uses standard office equipment.

Physical Demands

The physical and mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to make decisions, interpret data, and problem solve. The employee frequently is required to stand or sit for extended periods; use hands to operate a computer keyboard and standard office equipment. The employee must occasionally lift and move up to 10 pounds. Requires the ability to work and collaborate with managers and employees at all levels to exchange ideas, information, and opinions to facilitate the task. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Position Type and Hours of Work

• This is a full-time position. Days and hours of workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required. Participation in on-call rotation.

Travel Requirement

• This position requires minimal travel (approximately 10%).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Southwest Power Pool is an equal opportunity employer that makes employment decisions without regard to race, religion, color, national origin, citizenship, sex, gender identity, sexual orientation, veteran status, age, disability status or any other characteristic protected by applicable law. Further, Southwest Power Pool makes good faith efforts to employ and advance in employment qualified protected veterans and qualified individuals with disabilities. If you need a reasonable accommodation for any part of the application process, please contact [e-mail] and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process.

At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool.