Hybrid Agile Coach: Driving Digital Transformation

Guardian Life; Bethlehem (Northampton County); Hybrid; USD 95,000 - 156,000; Full time

Job summary

Guardian Life Insurance Company of America is seeking a Team Coach to empower agile teams and drive continuous improvement across our organization. You will guide teams through Agile practices, leverage data for insights, and facilitate digital transformation initiatives to optimize business processes.

The role emphasizes coaching, empowerment, and stakeholder collaboration, with a hybrid work arrangement and a focus on AI-enabled transformation.

Qualifications

• 6+ years coaching and mentoring teams in an agile environment.
• Demonstrated expertise in Agile Methodology and practical application.
• Strong analytical acumen and proficiency in data analysis.
• Experience with business process improvements and digital transformation initiatives.
• Familiarity with Artificial Intelligence concepts and their applications.
• Excellent communication, active listening, and facilitation skills.
• High degree of empathy and emotional intelligence.
• Proficiency in change management principles and techniques.
• Experience with requirements management and defining KPIs.
• Solid understanding of risk management principles.
• Ability to influence and manage relationships with diverse stakeholders.

Responsibilities

• Champion and implement Agile methodologies across various teams, ensuring adherence to principles and practices.
• Actively listen to team members and stakeholders to understand challenges, opportunities, and requirements.
• Facilitate training sessions and workshops to enhance team skills in areas such as requirements management, data analysis, and new technologies.
• Apply analytical acumen and data analysis techniques to identify areas for business process improvements and measure KPIs.
• Drive and support digital transformation initiatives, understanding the impact of AI and other emerging technologies.
• Provide empathetic coaching and mentoring to team members, fostering growth, collaboration, and self-organization.
• Manage change effectively within teams, guiding them through transitions and ensuring smooth adoption of new processes and tools.
• Engage in requirements management to ensure clarity, alignment, and effective execution of project goals.
• Identify and mitigate risks through robust risk management strategies and proactive problem-solving.
• Cultivate strong relationships and exert stakeholder influence to gain buy-in and support for team objectives and initiatives.

Skills

Agile coaching

Data analysis

Stakeholder management

Change management

Facilitation

Requirements management

KPI tracking

AI awareness

Empathy

Communication

Job description

Guardian Life Insurance Company of America is seeking a Team Coach to empower agile teams and drive continuous improvement across our organization. You will guide teams through Agile practices, leverage data for insights, and facilitate digital transformation initiatives to optimize business processes.

The role emphasizes coaching, empowerment, and stakeholder collaboration, with a hybrid work arrangement and a focus on AI-enabled transformation.