Hybrid Aerospace Program Manager – Delivery & Planning

Valence Surface Technologies; Garden Grove (CA); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k Employer Match

Paid Time Off

Holidays & Float Holiday

Job summary

Valence Surface Technologies in Garden Grove, CA is seeking a Program Manager to oversee defined customer accounts and coordinate cross-functional teams across operations, shipping, quality, and finance to meet deadlines.

You will review order status, manage shipping routes, escalate issues, and communicate with customers to ensure on-time delivery and quality, while aligning with ITAR requirements and company policies.

Qualifications

• Bachelor’s degree in engineering, engineering management, aerospace, business or related field.
• 3-5 years of experience in aerospace, defense, or comparable technical programs.
• Excellent communication and stakeholder management skills.

Responsibilities

• Manage defined list of customer accounts and coordinate with operations and shipping leaders to optimize routes.
• Create daily in-house order status reports to track completion dates against plan.
• Resolve issues causing orders to be held or delayed, escalating as needed.
• Ensure cross-department communication between quality, operations, finance and customer service.
• Review order dates to align truck pick-ups with due dates and prevent delays.
• Coordinate with receiving, planning and contracts to assess order splits and approvals.
• Communicate with customers to pre-plan for critical or high-priority orders.
• Ensure engineering data (blueprints, CATIA models, specs) is retrieved and shared for processing.
• Mark expedited orders in MPR system and document expedite fees in order notes.
• Update MRP customer contacts for order acknowledgments and completion notices.
• Collaborate with accounting to set up terms for new customers under the program.
• Conduct periodic scorecard reviews with Quality, Customer Service, and executives to identify trends and take action.
• Participate in root-cause corrective actions for defined customers and review New Part Integration activities.
• Travel to defined customers as required and work with sales to secure new work packages.
• Other duties as assigned

Skills

Project management

Stakeholder management

Communication

Education

Bachelor’s degree in engineering

Job description

Valence Surface Technologies in Garden Grove, CA is seeking a Program Manager to oversee defined customer accounts and coordinate cross-functional teams across operations, shipping, quality, and finance to meet deadlines.

You will review order status, manage shipping routes, escalate issues, and communicate with customers to ensure on-time delivery and quality, while aligning with ITAR requirements and company policies.